Customer Care

Thank you for shopping at meeka.com. Be sure and tell all your friends about our great products.

RETURN AND EXCHANGES

We take special care to provide you with a quality product that you will love. Our sandals and other products have become synonymous with comfort. It is very important to us that you love all the products that you purchase from meeka.com

We know that sometimes an item just may not fit or look exactly as you imagined, so we want it to be easy for you to exchange or return. Just drop us an email or call our toll-free number and let us know your concerns and we will try our best to accommodate you. We will contact you promptly with instructions for your return or exchange.

Make sure you always contact us in advance before making a return. This way we can be waiting for your return and expedite it quickly.

Please note that all return or exchange requests must be made within 30 days of your purchase.

For returns, we will gladly refund your purchase price. For exchanges, we will let you know if the item you need to exchange for is in stock. If the item is defective or shipped incorrectly, we will also refund your shipping costs.

However, for all other returns, we cannot refund shipping charges.

Note: All returns must be insured and trackable.

FAIR TRADE PRACTICE

As a single mom entrepreneur, I am passionate about enabling women to achieve the ability to balance their working life with their family life. For these reasons, my manufacturing is done using only cottage industry on the island of Bali. I developed a system of production where small villages on the island designate a person to collect a number of sandals on a weekly basis. These designated women then deliver these sandals to their village. This allows the women in these villages to sew at home while taking care of their children.

Often, these families don’t have transportation and it is a great help to the household for the women to be able to earn extra income for the family without having to leave the home. Unfortunately, most large sandal companies produce in countries like China or India where women work long hours in large factories, often able to return home only a couple of times a month to visit their families.

When you wear Meeka sandals, you will know that you are wearing a product that is manufactured by implementing fair trade principles, while helping to preserve strong family traditions in villages that often face economic strife.

CARE INSTRUCTIONS

Our beaded sandals are made using the finest quality materials. The beads are sewn with quality nylon thread. Please understand that they are still beaded sandals and not built for “extreme” wear.

Please wear your beaded sandals poolside, to lunch or dinner, shopping, to the movies, on cruise ships or airplanes or out dancing.

We’ve received reports of our sandals being worn and surviving the following, but we don’t recommend it. Try to avoid wearing our beaded sandals through big puddles, into the ocean, hiking on rough terrain, playing soccer or football, or similar activities.

Of course, if you do have a problem with our sandals, please let us know.

If your sandals have not met your expectations, contact us, so that we can continually strive to improve our products and make sure all our customers are satisfied customers.

PRIVACY AND POLICY

Thank you for visiting meeka.com. This privacy policy tells you how we use the personal information you submit to this site. Please read this privacy policy before using the site or submitting any personal information. When you use this site, you accept the practices described in this privacy policy. You are encouraged to review the privacy policy periodically in case of any changes or additions to our policies.

Note: the privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

Information Collected: We collect personally identifiable information like names, addresses and email addresses when voluntarily submitted by our visitors. If you create a login account you will be automatically added to our mailing lists which will not be shared with other companies and which you can opt out of at any time. If you ever decide you don't wish to receive emails from us, just drop us an email and ask to be removed from our mailing list and we will honor your request immediately.

DATA SECURITY

Your personally identifiable information is kept secure. It will not be shared with any other agents or be sold to any other companies for marketing purposes. All emails and newsletters from this site allow you to opt out of further mailings.

PRIVACY CONTACT INFORMATION

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: meekasandals@gmail.com

By Phone: 800-647-3254